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ChicStyleStore | Return and Refund Policy
We have money-back guarantee! Price adjustment within 30-60 days of payment
If you are not satisfied with what you bought on ChicStyleStore, you may be eligible to return it and get a refund by following the simple procedure set out in this Return and Refund Policy.
How do I make a return?
1 Free returns within 15 days of purchase
This item can be returned within 15 days from the date of purchase.
Please go to your account on chicstylestore.com .
Please click on "your Order" in your order and Find the relevant order in "Your Orders" and click on the "Return/Refund" button.
Select the items you would like to return and the reason for the return. Depending on the reason you selected, you may be required to provide further information related to the order. After you provide the required information,
After you submit the request, we will provide you with a return message approval and instruction to return item.
Your return method may charge for an additional fee. ( Return item shipping is NOT free )
After the warehouse receives the items and they pass quality inspection, the refund will be processing
How long do I have before making a return?
You can return items within 15 days of purchase, with some exceptions:
I. Items that can't be returned:
- Clothing items that have been worn, washed, or damaged after delivery, or have had their tags or hygiene stickers removed.
- Grocery and food products.
- Some health and personal care items.
- Some free gifts.
- Some customized products.
- Some underwear orders.
- Item has marked "FINAL SALE" are non-returnable.
The return window for most electronics is 15 days from the date of purchase depending on the seller.
If an item is eligible for a return and refund, you may return it within the return window. You must send your return package back within 14 days of submitting your return request. You cannot return items after the return window has closed.
Important Notice: The address attached to your package is NOT the return address. If you send the return package to any other address, the processing time for your return may be delayed. You should send the return package to the address on ChicStyleStore provided with your purchase.
Refunds
Refunds of returned items, we will process your refund after the items are received and pass quality inspection.
Please note that if the returned item is used, damaged, missing parts/accessories, or was damaged due to improper packaging as original, the refund will be on hold.
Refund timeline
We have money-back guarantee as ChicStyleStore.com Policy ! Price adjustment within 30-60 days of payment
Once the refund is processed, your financial institution will need additional time to have it reflected in your account. Refer to the following table for more details.
Depending on your financial institution, refunds can take 5-14 business days (up to 30 days) to be credited to your original payment account.
Order guarantee
- Free returns within 15 days of purchase: The item can be returned within 15 days from the date of purchase as chicstylestore.com policy.
- 30-day no delivery refund: If your package isn't delivered within 30 days after shipment, an automatic refund will be issued.
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