HelloBaby Upgrade Baby Monitor, 5”Sreen with 30-Hour Battery, Pan-Tilt-Zoom Video Baby Monitor with Camera and Audio, Night Vision, VOX, 2-Way Talk, 8 Lullabies and 1000ft Range No WiFi Baby

(50 customer reviews)

$95.99

Quantity Discount
10 and more: 10%
20 and more: 15%
30 and more: 25%
Estimated delivery dates: Feb 24, 2025 - Mar 4, 2025
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SKU: B0D3BMWRBR Category: Tag:

Description

From the brand

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  1. JianRenBuBa: Empowering Motherhood, Nurturing Babies’ Growth.
  2. JianRenBuBa means resilience and persistence in the Eastern, reflecting our core values.
  3. Our team, predominantly women, strives for excellence, continuously enhancing our product to provide a fulfilling experience for parents. Through dedication and hard work, our product has achieved #1 rank on Amazon. Our aim is to inspire every mother and child with our attitude towards life.

No WiFi Baby Monitor

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Additional information

Compatible Devices

‎Video Monitor HB6550

Power Source

‎Battery Powered Screen & Corded Electric Camera

Connectivity Protocol

‎Bluetooth

Controller Type

‎2.4GHz FHSS Wiressless Technology

Mounting Type

‎Ceiling Mount/ Wall Mount

Color

‎Black & White

Number of Items

‎2

Included Components

‎5-inch 30 hours wireless Screen *1, AC Charger *2, Plug in Camera *1, User Manual *1, Extra Wall Mounting Screws *1

Number of Channels

‎4

Wireless Communication Technology

‎2.4GHz FHSS Wiressless Technology

Form Factor

‎Dome

Viewing Angle

‎355 Degrees

Installation Type

‎Screw-In/Floor-Mounted/Stand

Material

‎Plastic

Voltage

‎5 Volts (DC)

Wattage

‎3.5 Watt-hours

Item dimensions L x W x H

‎6.97 x 4.8 x 4.21 inches

Batteries Required?

‎Yes

Battery Power

‎12.95 Watt Hours

Focus Type

‎Auto Focus

Low light technology

‎Thermal Sensing

Zoom Type

‎Zoom Baby Monitor

Alert Type

‎Audio Only

Room Type

‎Kids Room, Kitchen, Bedroom, Living Room, Nursery

Light Source Type

‎Infrared

Video Capture Format

‎MPEG-4

Specific Uses For Product

‎Chirstmas Presents for pregnant, Prime Day Baby Monitor for Baby Shower, Portable Travel Baby Monitor, Baby Register, Baby Shower, Monitor for Elderly

Unit Count

‎1.0 Count

Photo Sensor Technology

‎CMOS

International Protection Rating

‎IP65

Control Method

‎Remote, Voice

UPC

‎190282011327

Product Dimensions

‎6.97 x 4.8 x 4.21 inches

Item model number

‎HB6550pro

Batteries

‎1 Lithium Metal batteries required. (included)

Material Type

‎Plastic

Additional product features

‎Night Vision, 2-Way Audio, Long Battery Life, Portable, Hack Proof, PTZ Technology, Cry Detection

Style

‎HB6550pro

Standing screen display size

‎5 Inches

Display type

‎LCD

Sensor technology

‎room_temperature, nightvision

Item Weight

‎1.32 pounds

ASIN

B09GM8JZM9

UNSPSC Code

46171610 (Security cameras) Report an incorrect code

Customer Reviews

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Best Sellers Rank

#44 in Baby (See Top 100 in Baby) #1 in Video Baby Monitors

50 reviews for HelloBaby Upgrade Baby Monitor, 5”Sreen with 30-Hour Battery, Pan-Tilt-Zoom Video Baby Monitor with Camera and Audio, Night Vision, VOX, 2-Way Talk, 8 Lullabies and 1000ft Range No WiFi Baby

    James Villa
    September 21, 2024
    5.0 out of 5 stars Great baby camera! This camera is amazing! I was looking for a camera that didn't hook to Wi-Fi and came across this one and I'm glad I got it!When I first got it the manual said it came with a wall mount but I didn't get it. I didn't think I needed one anyways and I left it at that. I currently have it on an attachment for the crib that I bought separately. Fast forward a few months and I realized putting it on the wall would be way better, as my son just loves to grab at it and play with it. So I messaged HelloBaby from their website and they sent me a wall mount for free! The customer service is absolutely great which makes this product even better to me.As far as quality, the camera is pretty good! I don't need a 4K quality camera, so it doesn't bother me that it's not perfectly clear. The night vision is great, I can see my son just fine. The only con to this camera is that you can't view multiple cameras in one screen, you have to switch between cameras. It isn't a huge flaw but it is not as convenient. If you're thinking of adding more cameras, thankfully HelloBaby sells them solo on their website, too!The range is amazing too, it goes up to 1000ft I believe. I take it out the house with me when I want to relax outside and I can watch my baby nap or play just fine!All in all; great camera, nice appearance, long range, cheap price, and best of all, GREAT customer service!P.S. My best friend and I share Amazon, so the name isn't actually me. I'm a mom hahah 2 people found this helpful
    Kirby
    September 21, 2024
    5.0 out of 5 stars Great Value and Peace of Mind! We just had our first baby in August. When I was searching for a reliable and safe baby monitor I really wanted to avoid anything that connected to the internet. While I know there are ways to secure your home network, I honestly don't trust anything WIFI connected to *not* have a back door. This camera and monitor NEVER asks for your wifi information so you know any video feed you see is not going out on the internet. The HelloBaby monitor came highly recommended from a friend, and at the price point, it was hard not to give it a try! It has far surpassed all expectations I had for it! The connection is super strong and reliable. Our house is just over 2000sqft and I still have a strong connection on the opposite end of the house.The UI (interface on the monitor you navigate settings and features) is pretty childlike and simple - which is comforting! I love that I feel like I have a great understanding of all the features and limitations of the device (no room for misunderstood settings or connections). The monitor is 720p , which some may say is a disadvantage, but if you know monitors and resolutions you'll know that screen size in relation to resolution is what's really important. Meaning: a 1080p or 4k resolution on this size monitor wouldn't be super noticeable due to the 5" screen size. The company did a great job of selecting the appropriate resolution for this type of device.Latency is *very* low and to be expected with this connection type. I don't have anything to measure the actual latency with, but I would be willing to bet its much less than .5 seconds. To those that may not understand what I'm referring to, latency would be how long it takes for something to actually happen and it be registered by the monitor. If the baby cries, how long does it take for you to hear the baby cry on the monitor. Its really low (which is good) on a device at this price point.In conclusion I would be willing to bet you'll be hard pressed to find a better baby monitor, with this connection type and at this price point anywhere else. HelloBaby has a new happy customer in my house! 3 people found this helpful
    Ryan drew
    September 21, 2024
    5.0 out of 5 stars OVERALL PRODUCT IS GREAT Loved the camera and large screen. As you can imagine with it being a baby camera. The baby might want to look at the screen. One push off the table maybe 3-4 feet tall and the screen cracked. Making the entire screen go black and unable to use. Now I have a camera that is useless because I have no screen. I would like to be contacted about a new screen or possible options. I don’t want to throw my $80 down the drain just because the screen is cracked. I look forward to hearing from someone soon!
    Kailyn Hanson
    September 21, 2024
    5.0 out of 5 stars Works great, affordable, compact for travel We have loved this baby monitor. The video is clear, the movement of the camera allows you to track rolling babies/toddlers, the 2x zoom allows you to see smaller details. We specifically ended up with this one because we wanted the monitor via Bluetooth rather than WiFi. It works great, easy to pack up for travel, battery time is good. We have used it for nearly 2 years and have really liked it - as we begin preparing for a second little one, we will be getting a second camera and they hook up to the same monitor which makes it that much easier to monitor 2 littles!
    John VanSlyke
    September 21, 2024
    5.0 out of 5 stars Great customer service and great product I got this monitor and cameras 4 months ago or so… as soon as I plugged it in I was obsessed! The screen is so clear and it’s easy to use. My 1 year old got ahold of it for a quick second and he dropped it. It immediately stopped working…. I emailed Hellobaby and they were very quick to respond providing me different things I can do to help resolve my issue. They were great on helping me. Definitely recommend this product and the company! One person found this helpful
    Amazon Customer
    September 21, 2024
    4.0 out of 5 stars Reliable monitor with simple setup We have had the HelloBaby monitor for about a year, and it has worked well. I like the simple setup, which makes it easy to take on trips and move around. The camera is good with a nice range of motion.We did have an issue with the camera after about 8 months, but the customer service was excellent, and resolved the issue promptly. Very happy with this monitor and will be sticking with this system for our next baby. One person found this helpful
    Abbey
    September 21, 2024
    5.0 out of 5 stars Great value and great alternative to infant optics I decided to go from a wifi to a non WiFi monitor for safety concerns so I ordered this and the infant optics. The non WiFi monitors are lower tech overall but I much prefer this one to infant optics and it's less than half the price. It has a wider angle lens so I don't have to mount the camera on the ceiling to be able to see my entire baby. The monitor has a bigger screen and the picture quality is much better than IO, though nowhere near the quality of my Boifun WiFi monitor.The camera was easy to mount to the wall, the settings are very straight forward and battery life is good. It last all day for naps and I charge it at night. It even has a feature that is a "light bar" that shows if there is sound in your baby's room and how loud it is, in case you have the volume off.I've only had it about a week so can't speak on longevity but I sent the infant optics back and kept this one! 3 people found this helpful
    Bria McmillanBria Mcmillan
    September 21, 2024
    5.0 out of 5 stars Great affordable video monitor. Can’t believe how nice this is for the affordable price. The night vision works great, audio is nice and loud, range is really good, it swivels almost entirely around (which is great if you put the baby down in multiple areas, or have a moving toddler), I love that it tells the room temperature, and the video quality is good.The biggest downside is battery life, but it lasts a couple days, and can be used while plugged in so it’s hardly an inconvenience. We don’t use the music feature because it makes it SO loud coming through the monitor, obviously, but that wasn’t a feature we cared about anyways. One person found this helpful
    Amber
    September 21, 2024
    5.0 out of 5 stars Best monitor! I couldn’t be happier with this monitor. This is my second child and third monitor I’ve used and this is by far the best. The battery life is great. The screen is a great size, not too bulky and easy to take around the house with you. Quality is great all around but even more so for the price. Picture and sound are great. Also love how it displays info on the screen like the room temperature, date and time, volume and even more. So convenient to see what time the baby is stirring and not have to look at your phone or clock. You won’t be disappointed with this monitor One person found this helpful
    Jesse’s Girl 27
    September 21, 2024
    5.0 out of 5 stars Great Monitor, Great Service We've been using the Hello Baby monitor since March of this year and have enjoyed its picture (day is super crisp and clear and night is good), sound quality, battery life, and ease of use. It was very easy to set up. We also got the crib mount and easily attached it to our baby's bassinet. We've had no issues with the monitor at all. About two weeks ago I noticed the monitor was not charging when I plugged it in. I hoped it was just a charger issue and so I tested the monitor with the power cord that we had attached to the camera (same type). The monitor charged fine with that cord. I reached out to customer service and they sent me a link to buy a new chord and then refunded me the cost. They communicated with me through email and were extremely timely and polite. Cord came in the mail, charged perfectly. Great experience. Great monitor! 15 people found this helpful
    Katie
    September 21, 2024
    5.0 out of 5 stars Great monitor, excellent customer service! I got this monitor after being completely fed up with my overpriced owlet monitor. This is a great affordable option. There is only a TINY lag in sound and the picture is great. It zooms in, has great range, volume and brightness controls. The charge lasts all day only having to charge overnight. I really have no complaints about this monitor. I had to email customer service after the screen went out on my parent device. I emailed them on a weekend evening and I had a response before I even woke up in the morning. Amazing customer service. Highly recommend
    lemonjunky
    September 21, 2024
    4.0 out of 5 stars Love in theory - returned twice due to sound quality I first purchased this monitor back near the end of May. By early August the sound quality completely failed. My issues with the sound seem to be different from other reviews. Volume isn’t my issue. The sound cuts in and out. I’ve tried turning the monitor off, adjusting volume but nothing seems to help.In August, I contacted Amazon and got a replacement the next day. Very easy process! However, I’ve had this replacement monitor for less than a month and the sound is doing the exact same thing! I’m going to try one more time because I do love this product. But if it happens a third time, I’m going to have to try a different brand. One person found this helpful
    sk
    September 21, 2024
    5.0 out of 5 stars Amazing Product I recently purchased the HelloBaby Camera and Monitor, and I am extremely satisfied with my experience. Here’s why:Ease of Setup:Setting up the HelloBaby Camera and Monitor was a breeze. The instructions were clear, and within minutes, I had the camera up and running. The monitor connected seamlessly to the camera without any issues.Video and Audio Quality:The video quality is excellent, even in low-light conditions thanks to the night vision feature. The images are clear and sharp, providing peace of mind when monitoring my baby. The audio quality is also top-notch, with no static or interference, allowing me to hear my baby clearly.Range and Connectivity:The monitor has an impressive range, allowing me to move around the house without losing connection. I can easily keep an eye on my baby from different rooms, which is incredibly convenient.Battery Life:The battery life of the monitor is quite impressive. It lasts for hours on a single charge, which is perfect for overnight monitoring without needing to recharge frequently.Additional Features:I love the additional features like the temperature monitoring, which helps ensure my baby’s room is at a comfortable temperature. The two-way talk function is fantastic for soothing my baby from another room. The built-in lullabies are a nice touch, adding to the overall convenience.Overall Experience:Overall, the HelloBaby Camera and Monitor have exceeded my expectations. It offers reliability, high-quality performance, and a range of useful features at an affordable price. It has given me peace of mind knowing I can keep a close eye on my baby, even when I’m not in the same room.I highly recommend the HelloBaby Camera and Monitor to any parent looking for a reliable and feature-packed baby monitoring system. 9 people found this helpful
    BrittyEbels
    September 21, 2024
    5.0 out of 5 stars Great Camera & Customer Service First, we love this camera. It’s been great for at home and for traveling. I even love that use can use the monitor portion plugged in or unplugged that way you don’t have to stress if you didn’t have a chance to charge it.We’ve been using it on a little photo ledge while our crib setting was higher up. But, once we dropped the mattress, I realized the camera tilt wasn’t enough and would need to wall mount it. Of course, I totally missed the mounting hardware in the box and tossed it months ago. I reached out to the company and they answered me within a day and are shipping us new mounting hardware with no issues. We are so happy we’re going to get even more use from the camera now that we can mount it on the wall. Great product and great customer service!
    Kyle
    September 21, 2024
    4.0 out of 5 stars Very bright but overall good It is a good camera and monitor. It was super easy to setup. The range is pretty far, which is nice. My one complaint is that the screen dimness doesn't go down as far as I'd like. As in, it is insanely bright, even on the dimmest setting. Turning it on in the middle of the night to check on my baby is like getting blasted with a flashlight. Which isn't good for our sleep because instead of sleepily checking on her really quick, it's like a wake up call, getting blinded by this thing. Everything else is great, but I'm considering getting a different one just so I don't have to look at this thing in the middle of the night anymore.
    Sabrina
    September 21, 2024
    5.0 out of 5 stars Don’t hesitate!! If I could recommend a product to new moms or even seasoned moms, this would be it. Imagine quality is super clear, audio quality is spot on when baby cries, and there are so many adjustments you can make on the monitor.I love how you can change the brightness and the volume or even have it in eco mode so the screen will wake and “notify” you when baby makes a noise.Microphone has been a little wonky, but if you put the microphone to your mouth then talk, then the camera picks it up better.I don’t trust the temperature on any baby monitors because that’s really just not their main purpose so I feel it is inaccurate.Very sleek and clean design, charging can fake a while for the actual monitor but once charged I can spend all day in the living room with the screen on and it would be charged all day.Like the title says, don’t hesitate. Get peace on mind now instead of running into their room to check on them every 5 minutes when they nap One person found this helpful
    Shelby
    September 21, 2024
    5.0 out of 5 stars Amazing customer service and products We have purchased two different monitors through this company. We absolutely love them. Getting in contact with the company is very easy if needed and they are so quick to resolve any issues that you may have. The range is very nice, we are able to go outside and still have enough range to check on our baby. The parent unit has a lot of great features (a large screen to see the baby, time/date, feeding timers, lullabies). Our favorite feature is the eco mode. This essentially turns the sound off until it registers that baby is crying. If your baby sleeps with a sound machine this will save you from constantly listening to it. We will never own another monitor.
    KaitlynKaitlyn
    September 21, 2024
    5.0 out of 5 stars Excellent Baby Monitor - Peace of Mind Guaranteed! We love the Hello Baby Monitor and Camera! We've been using it for almost two years now! The video feed is clear, and the sound quality is excellent. The range is great, allowing us to move around our home without losing connection. The monitor is easy to set up and operate, with intuitive controls and a long-lasting battery. We especially appreciate the temperature monitoring feature and the ability to talk to our baby through the monitor. It’s given us so much peace of mind, and we feel confident knowing we can always keep an eye on our little one. We recommend it to all parents (in fact, my sister got the same one)!
    Leigh
    September 21, 2024
    5.0 out of 5 stars This solved all our monitor woes! I am so angry I don’t buy this thing sooner. About 9 months ago we moved from our tiny 2 bedroom to a larger home. Our bedroom was well within the listed 1000 ft range for other monitors, but there are a million walls between then. We have gone through two different “high quality” monitors since then with them constantly losing signal (and alarming) in the middle of the night, the sound randomly shutting off and desperately, constantly repositioning them in the same 1 inch radius in a corner where the signal isn’t totally lost. I finally gave up and accepted that I wasted $180 on the most recent eufy one.This thing is ugly and utilitarian but really really WORKS. I wish I’d bought it months ago. Don’t hesitate.
    KC
    September 21, 2024
    5.0 out of 5 stars Absolutely love this monitor We love this camera. It can zoom super easily, has amazing battery life, and makes me feel so safe with my baby. We keep two cameras in the nursery, one closer and one high up attached to the wall. Between these two, we can pan and zoom to see every inch of the room. It’s easy to set up for when we travel. Easy to connect cameras (and you can buy extras as needed). It is really easy to mount on the wall. It is also quite durable. We had one for well over a year and it survived a whole heck of a lot of falls and spills (as all new parents experience). I’d recommend this to every single new parent.And if anything happens or you have questions, the company is amazing. Their customer service is fast to respond. Again, highly recommend.
    whitneywhitney
    September 21, 2024
    5.0 out of 5 stars Great product Ordered this for our nursery and it has not disappointed! The installation of the wall mount for the camera was super simple and it is very durable. The visual quality on the monitor is great and you’re able to not only see everything but also hear everything as the camera picks up even the sounds of even the slightest movement. Would definitely recommend this product to all new parents looking for a good quality camera/monitor at an affordable price!
    Kindle Customer
    September 21, 2024
    5.0 out of 5 stars Recommend! Great monitor and they honor warranties! I’ve bought this 3 separate times as 3 different baby shower gifts and all 3 new time parents love this baby monitor!One of the monitors stopped working so I reached out to the seller and explained the problem. After some troubleshooting they walked me through (that didn’t fix the problem) they sent me a new monitor with no hassle since it was within the 1 year warranty. The whole process (from contacting them to getting the monitor) was less than a week long.Definitely recommend and definitely will buy again for the next baby shower I go to!
    Rachel Rachel
    September 21, 2024
    4.0 out of 5 stars Great affordable non wifi cam Camera was already paired. Quality is great. Controls are easy to use. Love that the monitor lasts a long time and can bring around with me.Only thing is the temperature sensor is not accurate. Mine reads high even in the AC is on.
    Dante Nava
    September 21, 2024
    5.0 out of 5 stars Great little cameras for the price! These cameras work great, they have a thermometer and allow you to spin the camera around along with allowing you to talk to the kids through the cameras. It even switches from color to IR mode quickly. My kids often take them and use them to play Five Nights At Freddy's (FNAF). Them not connecting to wifi is a double edged sword... you don't have to worry as much about someone hacking into your cameras from afar, but at the same time you can't check out what's going on from afar either. I'd definitely buy these again. It'd be great if you could even add on more than just the 4 cameras too.
    Chelsea ShultzChelsea Shultz
    September 21, 2024
    5.0 out of 5 stars Great Quality and Battery I love love LOVE this camera! It has such good quality at night time which is mainly when it’s being used. I love how I can pan around the entire room so I can even watch her play on her floor if I have to run to the bathroom. The battery life of the parent monitor is great. It’s made it through an entire night without dying and even when it does begin to die it notifies through a loud beeping so you won’t sleep through it shutting off. Also love how many settings it has such as being able to zoom in and out, an alarm you can set to notify when the room reaches a certain temperature (eases my fear of sleeping through a fire sparking up in her room or it getting too cold), being able to talk to her through the monitor, play music, etc. enjoy the pics of my crazy little sleeper lol One person found this helpful
    IT Andy
    September 21, 2024
    5.0 out of 5 stars Great Product and Great Customer Service I have purchased a few of these monitors for a specific program where I work where we need to monitor parents who are visiting their children. The ability to sync with multiple cameras and to be able to move the cameras around to different rooms was just what we were looking for at a great price. The customer service has also been great at helping us get the correct add-on cameras. Even when we had an issue with some of the add-on cameras, we received great customer support that was able to understand our issue and sent our replaced cameras that solved the problem we were having. Overall, highly recommend the HelloBaby monitoring system.
    Alex J Hoffman
    September 21, 2024
    5.0 out of 5 stars Works very well - Excellent Customer Support We are loving this camera/monitor combo, so far the range has been great and the monitor holds a charge for a long time. The customer support from this company has been outstanding, we had an issue with one of the cameras not switching to night vision mode. They were kind enough to expedite us a replacement unit asap!
    Su Cho
    September 21, 2024
    5.0 out of 5 stars Great monitor and fantastic customer service I've been using this baby monitor for nearly 8 months and I can't imagine being without it now. It's a must-have item if you have a baby. Also I had a little problem with it a few days ago so I contacted the customer service team, and they were very responsive and quick to solve the problem. I highly recommend this product!
    Shea Ealey
    September 21, 2024
    5.0 out of 5 stars Quality baby monitor & customer service Love how this monitor/camera doesn’t rely on WiFi, has a clear picture, lots of helpful settings, & the ability to add multiple cameras. We did have an issue getting a second camera that was compatible with the monitor we had, but I reached out to HelloBaby & they helped us right away. Very impressed by the product as well as the customer service!
    Christian Naylor
    September 21, 2024
    5.0 out of 5 stars Has everything we need This baby camera/monitor really has all the features we could ever need in a baby monitor, plus more. One of my favorite features are the lights that come on mimicking the sound coming through. The volume is easy to turn on/off. Also the screen on the monitor can go black, but still on, so the light doesn’t bug you in the night while sleeping. I was so happy when I figured that out! I also love that the camera has basically full 360 view— especially now with a toddler. Overall, we have been very pleased with both of our HelloBaby camera/monitor sets.
    Anonymous
    September 21, 2024
    5.0 out of 5 stars Good camera, great customer service! I bought this monitor for my second baby after hating the one we had for our first (there was a light on that camera that lit up the whole dark room, this camera doesn’t have it!! Yay!). We used it for the first 3 months since my 2nd was born and all the sudden the screen on the monitor went black. I contacted customer service and we tried to troubleshoot it. Ultimately, they decided to send us a new one. After a couple weeks of using it, somehow it’s better. The battery on this monitor is phenomenal. I forget to charge it (mom brain!) but I haven’t had to worry about it going dead. The camera itself can zoom and swivel and rotate which has helped when we travel with it for set up in different spots! Our house is thick brick all through out so we had issues with range with our old monitor, absolutely none with this one!! I think the only thing I would like to see get better is the sound. With a loud sidling sometimes I don’t hear the monitor as well as I did with our old monitor. I would recommend this to everyone!
    Amazon Customer
    September 21, 2024
    5.0 out of 5 stars Great product-Fantastic customer service I purchased the double cameras in March. My baby ended up tossing the monitor off the table and onto the tile fast down….which broke the screen. I purchased a new one and the cameras wouldn’t pair due to an update to the product. Customer service promptly sent us two new cameras to go with the new monitor. Very pleased with the product and customer service.
    Teriny Austin
    September 21, 2024
    5.0 out of 5 stars I absolutely love this. I love this system. It works great and is not that expensive either. When I sleep trained my baby it helped with my anxiety because I could mute the volume but the monitor would light up and the video would play when my baby was crying. The sound of crying was the worst. I'm so happy I was able to watch my baby and make sure he was safe while training him. This was the best product ever. I'm so glad I found it. I recommend this to all parents.
    Lindy Deal
    September 21, 2024
    5.0 out of 5 stars Love the panning camera Great baby monitor.Easy to set up, I just had to leave the monitor sitting next to the camera for a few minutes and it connected.My only complaint is that adjusting the volume is annoying because it takes a couple clicks to get into the menu.Otherwise it has a nice clear picture and works well
    becky h
    September 21, 2024
    5.0 out of 5 stars Great customer service / product We purchased this in January and the monitors sound for some reason stopped working. I contacted customer service and whileIt did take a day for a response, they were quick to help. We went back and forth for about a week, trying to diagnose the problem. Ultimately, there was no fix, and they promptly sent us a new one. They told us on Tuesday and our unit arrived on Thursday, way sooner than expected. All in all, they helped us and replaced our unit, with no issues. We love the system and are happy with the fix. One person found this helpful
    Amazon Customer
    September 21, 2024
    5.0 out of 5 stars Great Camera, Monitor & Customer Support The camera & monitor are easy to set up and use. I did purchase a second camera expecting to pair them using one monitor but it turned out that they were two different versions. After l messaged HelloBaby for support they quickly replied and are resolving the issue by sending me a new camera that is compatible with my new set. Thank you, HelloBaby support!
    Darwin Mejia/Lauren Stull
    September 21, 2024
    5.0 out of 5 stars BEST MONITOR EVER the best thing about this monitor is it doesn’t need wifi. some people might like that but wifi does go down and when i travel with it- it makes it so easy. the monitor itself is easy to use, sleek, with a long lasting charge. i easily mounted the camera to the wall and can see the whole room and the night vision works great as well. the customer service though is what really makes these products stand out. i had few questions and a minor issue and they responded same day and fixed it all right away.
    madisynlincoln
    September 21, 2024
    5.0 out of 5 stars No wifi needed !! Purchased since it does not have to connect to wifi. This way you can easily pack it up and take it to hotels, vacation, in-laws. Very user friendly. Battery on the monitor has a great charge, I can use for about a week before recharging. Picture quality is great even at night. I did not mount, instead purchase the clip with adjustable stand off Amazon this way you can easily take it places and clip to whatever you need for easily viewing of your baby. Range is already great, I can put baby to sleep in back of house and go outside front of house and still have a great picture. Screen is big too!!Added: had to contact customer service and they were great and very helpful!
    Publicprofilename
    September 21, 2024
    5.0 out of 5 stars Best baby monitor Great video quality! There are also so many features on this device, from being able to speak through the unit to your little one, playing lullabies and even turning off the screen but still being able to hear your little one. Not to mention the company has amazing and fast customer service. Had a question and they responded in less than 12 hours. Definitely worth it!
    stacy
    September 21, 2024
    5.0 out of 5 stars So far, so good. Bought this in August, and we brought it on vacation with us, and we have it set up in our 2 year olds room, and it's perfect!!! Easy to set up, night vision is great (a little creepy with stuffed animals but whatever 😂) and I am very happy with my purchase!
    Ericajoye
    September 21, 2024
    5.0 out of 5 stars Amazing quality and peace of mind I wanted a monitor that didn't use wifi for safety purposes. This one fit the bill. It has great quality both sound and video. The pan tilt and zoom are a great feature that let me see every inch of the room without having to walk in. The two way audio is very clear. The screen size is also perfect and the battery life is long! I really couldn't ask for more out of a baby monitor !!!
    KP
    September 21, 2024
    5.0 out of 5 stars Best monitor One of the most user friendly monitors out there. The video quality is way better than other monitors we have had. The customer service is top notch. We had a minor issue with our monitor and they promptly responded and fixed the issue. If you are first time parents, need a camera for your playroom or kids rooms, this is the one you want.
    Amazon Customer
    September 21, 2024
    5.0 out of 5 stars Love This Camera and Monitor! This camera and monitor for our first baby is wonderful! It was recommended to my husband and I by many of our friends. You have the ability to rotate and tilt the camera to view different angles of the room, the night vision is super clear, and it has 2-way communication. On top of that it was really easy for my husband to install and set up! The monitor is the perfect size--not too big and not too small. It's easy to see what your baby is doing and you get a clear picture. Highly recommend this camera, and not to mention it's a great price!
    CwdCwd
    September 21, 2024
    4.0 out of 5 stars Works well. Don't wait to buy extra cameras The camera and monitor is simple and easy to use. The battery life on the monitor is great. It does what it's supposed to do. However, there are two caveats which may or may not affect you depending on your needs.Caveat 1: The cameras do not have the standard (1/4"-20 screw) tripod mount. Instead they have a sort of proprietary twist adapter. You can buy camera mounts specifically for these cameras, but it won't work with standard or non HelloBaby mounts.Caveat 2: Extra cameras later are all but impossible. The HB6339 listed on Amazon for $35 won't pair with this monitor. The HB6550 cameras won't work with this because it is the HB6550pro 2024 version. Also, the cameras from the HB6550pro 2023 won't work with this model, either. They simply do not pair. This doesn't really make sense to me and there are no warnings about incompatible versions, but they just don't pair. Their customer service team was very responsive and tried to be helpful but buying extra cameras later was expensive and had to be ordered on their website so the ultimate advice is just buy the device with the number of cameras you need instead of trying to add extra ones later.Their company really does want to make you happy though which is a positive. 10 people found this helpful
    Norton ZaniniNorton Zanini
    September 21, 2024
    5.0 out of 5 stars HelloBaby biggest fan! I have been a HelloBaby customer for years. I purchased for myself, friends and recommend it to any person I talk to that is in need of a baby monitor. This is the first time I ordered this new upgraded, bigger monitor and I love it so much already.My sister is expecting and this baby monitor is definitely what I am getting for her.You won’t regret.Their quality is amazing, the products work really well, and the customer service is hands down the easiest I’ve ever dealt with. One person found this helpful
    Vegas Queen
    September 21, 2024
    4.0 out of 5 stars Works well but I'm spoiled We have a working monitor by another company and wanted an extra for a second area. This monitor definitely gets the job done but the other camera is noticeably sharper and I didn't realize how convenient having dedicated volume buttons was until I didn't have them. I can't speak to longevity but this seems to be a good camera.
    Pedro M.
    September 21, 2024
    5.0 out of 5 stars Excellent product I’ve really enjoyed this monitor from the newborn days to toddler. The screen is large and the zoom function is nice to get a closer look at baby. The screen brightens nicely to be seen outside in daylight, although I do wish it could go dimmer for nighttime. The volume range is perfect and the controls are easy to navigate even when half awake. The monitor itself has survived my toddler throwing it without damage or any scratches on the screen. I really like that the system is not Wi-Fi based, which feels more secure from hacking. Overall great product
    Dominyque C
    September 21, 2024
    4.0 out of 5 stars Pretty Standard This thing is 👌 okay. We live in a very old house w thick walls and the range isn’t great in our house but it is a straightforward monitor with minimal bells and whistles and does the job when we travel.Light weight and package. I do find the rounded shape a bit annoying but that’s personal preference. At our cottage which is much smaller than our house - it works well. I mainly leverage it for its sound. But in any case it does the job and I’d give it a solid B.
    Emilicia Tarbox
    September 21, 2024
    5.0 out of 5 stars Great product and amazing customer service! After going through multiple baby monitors I finally found one that I love. Zero issues for almost a year. Unfortunately while my mother in law was babysitting she plugged in the wrong charger (with a high voltage) and fried the battery. Not a huge issue, I didn't hesitate to purchase a new hellobaby camera and monitor. Without comparing the model numbers I assumed I could connect the new monitor to my old cameras as well. My husband reached out to hellobaby when we were having issues connecting them. They were quick to respond and very polite and understanding of our mistakes. They even sent us 2 new model cameras to connect with the new monitor.
    Amazon Customer
    September 21, 2024
    5.0 out of 5 stars My favorite monitor! The best customer service! I recently bought the newest version of the hello baby monitor. My older one that I got for my baby shower the monitor stopped working but the camera still worked. I loved the old version but was excited for the new version and had planned on keeping the old camera to connect with the new one. However I couldn’t connect it to the new monitor so I reached out to customer service for help. They replied in less than 24 hours. I gave them all of my information and they informed me the old camera is. Different version as well and will not connect with the new model monitor. The old camera started to have some issues where it would occasionally lose connection to the monitor and sometimes would not turn left and right. Which wasn’t as issue because I had it positioned where I could see the whole crib. But since I had these issues customer service graciously sent me ANOTHER new model monitor AND camera. They were extremely kind and responsive in a timely manner. The new model is such an upgrade! I loved the first one and I love this one even better! I can walk around my yard and do yard work and both the old and new monitor stays connected. I also have a 3000sq ft home and can go anywhere and still be connected. The picture is great, great quality in both day and night mode. It holds battery very well and I love that it has an eco mode where you can decide if you want it to turn on for the slightest of sounds or for loud sounds only and then after a few moments of silence it goes back off to eco mode. This saved me also being a new mom and keeping me from running in there anytime my baby made a noise while he was asleep. I’ve recommended this camera to all my friends. I also love that it’s not connected to the WiFi so only I can see it in the monitor and if for some reason the WiFi went out I could still use the monitor. I also love that if the camera disconnects for whatever reason it will beep to let you know. Seeing as my house is on the larger side and my baby sleeps on the other side than me this has come in handy a few times when we lost power at night and woke me up to let me know I need to pay more attention while I’m sleeping. Lon story short. Get the camera and monitor. They are amazing and the customer service is as well! Also it doesn’t cost an arm and a leg and still gives me a piece of mind behind able to check in my son. 6 people found this helpful
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